A Trello alternative built for customer feedback
Trello is a good place to track your team’s work. It was never built to be the place your customers tell you what to build.
Loopful is. A public board customers post to and vote on, duplicates that merge instead of piling up, a roadmap they can follow, and an email when the thing they asked for ships.
Keep Trello for the work. Use Loopful for the conversation that decides what the work should be.
Loopful vs Trello at a glance
Trello and Loopful both organize things on boards, and that is roughly where the similarity ends.
Trello’s published plans describe boards, views and automation for your team. Loopful’s describe feedback boards, public voting, roadmaps and changelogs for your customers.
If you are keeping a feature request list on a Trello board today, Loopful is the same idea with the customer on the other side of it.
| Loopful | Trello | |
|---|---|---|
| Customer-facing feedback board | Yes | Not a customer-facing product |
| Public feature voting | Yes | Not built in |
| Duplicate merging, votes kept | Yes | Not built in |
| Public roadmap for customers | Yes | Not built in |
| Changelog & release emails | Yes | Not built in |
| Native NPS surveys & polls | Yes | Not built in |
| Customer participation | Unlimited | Not applicable |
| Team access | Unlimited team members | Billed per user |
| Billing model | Flat per workspace | Per user |
| Free plan | Yes, free forever | Yes |
| Paid plan starts at | $15/mo | Around $5/user/mo annually / $6/user monthly* |
*Trello pricing based on publicly available information checked August 2026, for its Standard plan: around $5/user/month billed annually, or around $6/user/month billed monthly. Trello is a project management tool rather than a customer feedback product, and the rows above describe its published plans. Prices and features may change; check Trello directly for current information.
Why Loopful is the stronger choice for customer feedback
Customers can vote, in public
A Trello card records that somebody asked for something. It does not tell you how many other people wanted the same thing.
A Loopful board puts the count in the open, so the people paying you decide what rises to the top, and everyone can see why it did.
Duplicates merge instead of piling up
The tenth person asking for dark mode should join the first nine, not open a tenth card.
Loopful merges requests and keeps every vote and commenter attached, so demand accumulates in one place instead of scattering across a backlog.
Everyone who asked gets told
Shipping is only half of it. The other half is telling the people who asked for it.
Loopful publishes a changelog and emails the customers who voted for what you just released. That is the loop a task board has no way to close.
More than a feedback board
Loopful brings the tools around customer feedback together, so your team can move from listening to deciding to shipping without losing the context in between.
- Feedback boards & voting
- Collect ideas, requests, problems, votes, and conversations in one place.
- Prioritization & customer segments
- Understand demand in context and see what matters to different groups of customers.
- Public roadmap
- Show customers what you're considering, planning, and building.
- Changelog & release emails
- Publish what ships and automatically close the loop with the people who asked for it.
- NPS surveys & polls
- Ask targeted questions and capture structured customer feedback alongside feature requests.
- In-app portal & embeddable widget
- Bring the feedback experience directly into your product.
- Insights & activity
- See how feedback evolves and keep your team aligned around customer demand.
- API, webhooks & SSO
- Connect Loopful to the rest of your product and workflow.
Loopful pricing
Full comparisonunlimited everything, 1 workspace
unlimited workspaces, no branding
Try Loopful as your Trello alternative
The best comparison is the one you can make with your own customers and your own feedback.