Collect feedback, understand what users want, share what you're building, and announce what ships, all from one connected workspace.
Feedback boards
Public or private boards where users post ideas and bugs, then upvote what matters most to them.
Public roadmap
Show what's planned, in progress, and shipped. Move cards forward and keep voters updated automatically.
Changelog
Announce each release, link it to the requests it solves, and automatically notify every voter.
Feedback widget
Bring your boards, roadmap, and changelog into your product, without sending users to another page.
Insights
Spot rising requests, see who is most engaged, and decide what to build next.
Surveys
Run NPS surveys and quick polls on your portal, then understand the results at a glance.
Collect
See what matters most to your users
Every idea gets its own page, vote count and discussion. Similar posts appear as users type, helping prevent duplicates. Merge anything that slips through in one click, without losing votes or comments.
Upvotes and optional downvotes
Smart tags organize posts automatically
Merge duplicates without losing votes
Moderate before anything goes public
Share
Show users what's coming next
Move cards from Planned to In progress to Done, and your public roadmap updates instantly. Share ETAs when useful, keep internal work private, and reduce repeat support questions.
Custom roadmap stages
Choose what each board shows
Optional ETA labels
Votes visible so priorities are obvious
Close the loop
Everyone who asked for it hears that it shipped
Publish a changelog entry, link the requests it fulfills, and Loopful emails every person who voted or commented on them. That is the moment feedback turns into loyalty, and it happens without you writing a single email.
Automatic "your request shipped" emails
Reactions and RSS on every update
Schedule updates for launch day
Subscribers get the release digest
Embed
Collect feedback inside your product
Add one script to your site and let users share ideas, browse boards, and vote without leaving the page. Use the built-in launcher or connect the widget to your own button.
One script, no dependencies
Matches your brand color and theme
Roadmap and changelog built in
Upvote straight from the widget
Decide
Know what to build next, and for whom
Track trends across votes, posts, and comments. Rank requests by demand, compare what different customer segments want, and add impact and effort scores to guide prioritization.
Activity trends at a glance
Top requests, ranked
Create and filter by customer segment
Impact and effort scoring
How it works
Start collecting feedback in minutes
No setup call, no implementation project. Create a workspace and share the link.
1
Create your portal
Sign up, name your workspace, pick your brand color and logo. Your portal is live at your own subdomain immediately.
2
Invite your users
Share the link, embed the widget, or point your own button at it. People post and vote with or without an account, your call.
3
Close the loop
Move requests through your roadmap, publish what ships, and automatically notify everyone who asked for it.
FAQ
Questions, answered
What is customer feedback software?
Customer feedback software gives you one place to collect, organize, and act on what your users are telling you. Loopful combines feedback boards, voting, a public roadmap, changelog, surveys, and an embeddable feedback widget so feedback can move from idea to shipped feature without getting lost.
How do you collect and manage feature requests?
Give users a feedback board where they can submit ideas, report problems, vote, and comment. Similar requests can be merged together, while tags and moderation help keep everything organized. You can then move the requests you choose onto your product roadmap.
What is a feature voting board?
A feature voting board lets customers submit product ideas and vote on requests from other users. It helps product teams understand which problems have the most demand without relying on scattered emails, support tickets, and spreadsheets.
What is a public product roadmap?
A public roadmap shows customers what your team is planning, working on, and has already shipped. With Loopful, you can decide what appears publicly, add ETAs when appropriate, and move requests through your own roadmap stages as work progresses.
How do you prioritize customer feedback?
Votes are useful, but they are only one signal. Loopful lets you compare demand, customer segments, activity trends, impact, and effort so you can understand who wants something and how valuable it may be before deciding what to build.
What is a product changelog?
A product changelog is a place to announce new features, improvements, and fixes. In Loopful, changelog updates can be connected to the original feature requests, so the customers who voted or commented can automatically hear when something they asked for ships.
Can I migrate customer feedback from another feedback tool?
Yes. If you're moving from another feedback platform, you can bring your existing customer feedback into Loopful so you don't have to start from scratch. This can include feature requests, votes, comments, and other feedback data, depending on the source. If you need help with a migration, contact us and we'll help you move everything over.
Start listening to your users today
Create your workspace, share one link, and watch the ideas come in. The Free plan stays free, with no card and no time limit.