Privacy Policy

Last updated: July 27, 2026

Who we are

Loopful ("we", "us") provides customer feedback boards, roadmaps, and changelogs at loopful.app. This policy explains what data we collect and how we handle it.

Data we collect

Account data: name, email address, and a hashed password when you create an account. Content: posts, votes, and comments you submit. Technical data: IP address and basic request logs used for security (rate limiting, abuse prevention) and troubleshooting.

How we use it

To operate the service, send transactional emails (verification, password reset, status notifications you opted into), and keep the platform secure. We do not sell personal data and we do not use it for third-party advertising.

Feedback portals

When you post on a company's feedback portal hosted by Loopful, your content and profile information are also visible to that company (the workspace owner), who acts as the data controller for their portal.

Cookies

We use a single strictly-necessary session cookie for sign-in and security (CSRF protection). No advertising or cross-site tracking cookies.

Retention & your rights

Data is kept while your account is active. You may request access, correction, export, or deletion of your personal data at any time by contacting us; deletion requests are honored within 30 days.

Contact

Questions about privacy? Email [email protected].