A Canny alternative built for the whole feedback loop
Collect customer feedback, understand what matters, prioritize ideas, share your roadmap, announce what ships, and keep customers in the loop, all from one focused platform.
Compare Loopful and Canny across feedback management, features, customer participation, and pricing.
Loopful vs Canny at a glance
Loopful and Canny both help teams collect feature requests, organize customer feedback, prioritize ideas, share roadmaps, and announce what ships.
The difference is what happens as your feedback program grows.
Loopful keeps customer participation unlimited and adds native NPS surveys and polls alongside your product feedback. Canny prices its plans around tracked users — customers with attributed posts, votes, or comments — and relies on external survey tools for NPS and other surveys.
| Loopful | Canny | |
|---|---|---|
| Customer feedback boards | Yes | Yes |
| Feature voting | Yes | Yes |
| Prioritization | Yes | Yes |
| Public roadmap | Yes | Yes |
| Changelog | Yes | Yes |
| Native NPS surveys & polls | Yes | No |
| Customer participation | Unlimited | Limited by tracked-user tier |
| Team access | Unlimited team members | Manager seats limited by plan |
| Billing model | Flat per workspace | Scales with tracked users |
| Free plan | Yes | Yes, up to 25 tracked users |
| Paid plan starts at | $15/mo | $79/mo annually / $99 monthly* |
*Canny pricing based on publicly available information checked August 2026. Pro pricing shown for up to 100 tracked users. Prices and features may change; check Canny directly for current information.
Why Loopful is the stronger choice for customer feedback
More feedback should be a good thing
The more customers post, vote, and comment, the clearer your picture of what people actually want.
Loopful does not turn that participation into a billing metric. Invite ten customers or ten thousand — your feedback program can grow without needing to manage how many people are allowed to engage.
More ways to hear from customers
Feature requests tell you what customers want. Surveys help you understand how they feel.
Loopful combines feedback boards, voting, NPS surveys, and polls in the same platform, so you can collect both open-ended ideas and structured customer feedback without adding another survey tool.
One continuous loop from request to release
Collecting feedback is not the finish line.
Loopful helps you organize demand, prioritize what matters, publish your roadmap, announce what ships, and notify customers when something they asked for becomes real.
The customer stays connected from the first request to the final release.
More than a feedback board
Loopful brings the tools around customer feedback together, so your team can move from listening to deciding to shipping without losing the context in between.
- Feedback boards & voting
- Collect ideas, requests, problems, votes, and conversations in one place.
- Prioritization & customer segments
- Understand demand in context and see what matters to different groups of customers.
- Public roadmap
- Show customers what you're considering, planning, and building.
- Changelog & release emails
- Publish what ships and automatically close the loop with the people who asked for it.
- NPS surveys & polls
- Ask targeted questions and capture structured customer feedback alongside feature requests.
- In-app portal & embeddable widget
- Bring the feedback experience directly into your product.
- Insights & activity
- See how feedback evolves and keep your team aligned around customer demand.
- API, webhooks & SSO
- Connect Loopful to the rest of your product and workflow.
Loopful pricing
Full comparisonunlimited everything, 1 workspace
unlimited workspaces, no branding
Try Loopful as your Canny alternative
The best comparison is the one you can make with your own customers and your own feedback.